About the job

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What you’ll do

The Cybersecurity Alert Response team fulfills one of the most critical roles for IT Security – the primary operational engine and first line of defense in monitoring and triage of security alerts. The function partners with a wide variety of teams, especially Cybersecurity Technology Engineering, to create appropriate alerts for detection of security concerns, monitors for security alerts, performs triage to evaluate those alerts, and takes appropriate action to resolve the alerts or escalate them to Cybersecurity Incident Management as required.

We are looking for a motivated and experienced professional to lead a team providing critical IT security operational services: Security Monitoring & Alert Triage, and Security Alert Escalation. As an IT Security Manager, a team providing these services will report to you, and you will lead the delivery of security monitoring & alerting with appropriate operational excellence to include strategy, planning, budgeting, resourcing, execution, metrics development, reporting, and continuous improvement.

You will use expert skills in team-building and talent development to maintain a continuous talent pipeline within the organization, from early-in-career associates to well-seasoned professionals. You will oversee day-to-day operations with our managed security service provider, and partner with peer leaders in adjacent services (e.g., security content development & technology operationalization) to ensure that the company is well-protected at all times.

What you’ll need

Our team is looking for people with a passion for cyber security, intellectual curiosity, and willingness to drive better solutions and get results. We want associates that are familiar with fostering a strong collaborative environment in high-pressure situations, responding with appropriate speed and urgency to critical security issues. You’ll need to be able to lead cross-functional teams, guiding the team to results quickly while ensuring that all available information is considered, and regularly document business-focused communications to update stakeholders from technical teams to senior executives.

Successful Candidates will have:

• Strong experience within IT and IT Security. 1 years of management/leadership experience in a security organization
• Bachelor’s degree or equivalent experience in Cyber Security, Information Technology, Information Assurance, or a related field
• Broad knowledge of concepts, technologies, and practices across multiple security domains, especially cybersecurity operations (monitoring & alerting, incident response, threat intelligence, security remediation)
• Familiarity with the NIST Cyber Security Framework (CSF), common security controls and their purposes, and technologies that supply those controls
• Ability to lead, motivate and direct a geographically distributed work group; and strong performance management skills to include coaching, goal setting, holding team members across multiple levels accountable for commitments
• Highly developed verbal and written communication skills at multiple levels, from analysts to executives; Ability to work up and down the organization; and, ability to influence others to achieve results through building & maintaining partnerships
• Ability to work effectively in a fast paced, demanding and fluid environment, remaining calm under pressure, and demonstrating excellent conflict management skills

Preferred Qualifications

• Master’s degree or equivalent experience in Cyber Security, Information Technology, Information Assurance, or a related field
• Direct experience in leading a Security Operations Center and/or other cybersecurity operations practices

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